How do I make a warranty claim?

Sorry to hear you're having an issue with something you've purchased from us. In order to assist you promptly, we need to get some information from you so we can work out how to best assist you.

We'll need:

• Your order number or reference
• The item/product you're having trouble with
• A description of the problem you're having
• Some photos may help in clarifying the issue
• Some contact details so we can get in touch

Once we have your information, we'll have our service department promptly respond to your enquiry and resolve any issues you may be experiencing.

Contact us for help